Privacy policy

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Through this notice, Quelton Brand SL, with registered office at Ramon Carande 9 and email address pedidos@queltonshop.com, ย informs the users of its website about its personal data protection policy, so that Users can decide freely and voluntarily whether they wish to provide Quelton with the Personal Data that may be requested from them or obtained from them through this Website

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Queltonย reserves the right to modify this policy to adapt it to new legislation or case law, as well as to industry practice. In such cases, Queltonย  will notify usersย ย of the changes made reasonably in advance of their implementation.

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Queltonย  provides users with the appropriate technical resources so that, beforehand, they can access this Privacy Policy notice or any other relevant information and give their consent for Queltonย  to carry out the automated processing of their Personal Data.

Which company processes your data?
Why do we process the data we ask you for? We process your data to provide you with the services described on the Quelton website, to send you commercial information related to our services and to process and respond to your requests.
What is the legal basis for processing your data? This data is needed to provide the services requested through the Website, as well as the consent you have given us under our Privacy Policy, and for the performance of a Contract.
Will your data be passed on or transferred? No, your data may not be passed on to third-party companies.
What are my rights? The data subject has the right to exercise their right of:
  • Access.
  • Rectification.
  • Erasure.
  • Objection.
  • Data portability.
  • Restriction of processing.
  • Not being subject to individual automated decisions.
Is your data used for profiling or segmentation? No, Queltonย will not use profiling techniques with your data.
Any questions? Whether you have a question or suggestion, or want to unsubscribe, please contact us by email at the following address: pedidos@queltonshop.com
  1. ย ย ย ย - Additional information on the processing of personal data.

Any personal data collected directly from the data subject will be treated confidentially and will be included in the corresponding processing activity of Quelton

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2.- What personal data do we collect and for what purpose?

When you make a purchase on our Website, we will ask forย your first name, surname, delivery address, a contact phone number and an email addressย so that you can track your purchase at all times and so that the courier can deliver your order without any problems.

As a User, we need your personal data to provide the services, to follow up and maintain our commercial relationship, to manage, develop, perform and monitor the contractual relationship, and for tax and administrative management.

If you request an invoice, we will also need yourย full billing details.ย All of this is so that your purchase goes as smoothly as possible and you can present your invoice

When you register on our Website, Queltonย  will collect yourย first name, surname, email address, date of birth, sex and phone numberย to manage your registration on our platform, identify you as a user and give you access to its different features.

When you send an enquiry through the forms provided for this purpose on the Website, Queltonย  will processย your first name, surname and email addressย to handle your enquiry, request or suggestion and to keep in touch with you;ย 

When you contact us by phone or email with questions, we will ask for your name, phone number and/or email address in order to answer them.

If you give us your consent, we will send you commercial communications to inform you about our promotions.

3.- How long will Queltonย  keep my personal data?

The User's personal data will be kept for as long as the purpose for which it was collected remains, or until the User revokes their consent by exercising any of the rights granted to them under the applicable legislation, or requests the deletion of certain personal data.

Afterwards, where necessary, Quelton will keep the information blocked for the legally established periods.

ย Queltonย undertakes to comply with its obligation of secrecy and confidentiality regarding personal data in accordance with the applicable legislation.

No individual automated decisions will be taken and no profiles will be created.

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4. -What is the legal basis for processing your data?

Queltonย processes your personal contact data on the basis of the data subject's consent (article 6.1.a) GDPR), which may be withdrawn at any time, although this will not affect the lawfulness of any processing carried out beforehand.ย 

Quelton processes your personal data as a customer on the basis of the commercial relationship between the parties (article 6.1.b) GDPR). If you do not provide your data, it would be impossible to establish and/or maintain any relationship between the parties.ย 

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5.- To whom will your data be disclosed?

Data will not be disclosed to third parties, except where necessary to perform the contract and to Public Administrations that request it under a legal requirement.ย  No international data transfers will take place.ย 

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6.- Accuracy of the data provided by Users

The User guarantees that the personal data provided is accurate and undertakes to inform Queltonย of any changes to it.ย ย In any case, the User will be responsible for the accuracy of the data provided, andย Queltonย reserves the right to exclude from its services any User who has provided false data, without prejudice to any other legal action that may apply.

Users are advised to protect their data with the utmost care, using appropriate security tools. Queltonย will not be responsible for any theft, unlawful modification or loss of data resulting from the User's negligence.

Any modification or update of the data must be communicated toย Quelton through the means of communication set out in this Privacy Policy.

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7.- What are your rights as the owner of the personal data provided?

Data subjects have the right to obtain confirmation as to whether or not we are processing personal data concerning them.

Data subjects have the right toย access their personal data, and to request the rectification of inaccurate data or, where applicable, its erasure when, among other reasons, the data is no longer needed for the purposes for which it was collected.

Data subjects have the rightย to revoke or withdraw the consent givenย for the processing of their data for specific purposes at any time.ย 

Data subjects mayย object to the processing of their dataย or part of it, in which case we will stop processing the data, except to comply with a legal obligation.

Data subjects may request theย restriction of the processing of their data, in which case we will only keep it for the exercise or defence of claims and ย to comply with a legal obligation.

In certain circumstances, specifically when processing is carried out by automated means and is based on the data subjects' consent, data subjects mayย request the portability of their dataย so that it is transferred to another controller.ย 

Users will also have the right not to be subject toย decisions based solely on automated data processing.

Data subjects may exercise their rights by writing to the Data Controller at the email addressย pedidos@queltonshop.comย together with a photocopy of their National Identity Document or equivalent proof of identity.

Data subjects may file a complaint withย the competent data protection authority if they have not obtained satisfaction in exercising their rights.

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8.- Acceptance and Consent

The User declares that they have been informed of the conditions on personal data protection, accepting and consenting to its processing by Quelton in the manner and for the purposes indicated in this Privacy Policy.