Privacy & Cookie Policy

1. LEGAL NOTICE:
QUELTON BRAND SL.
B25964198
Ramon Carande 9, Bloque 10, primero B
41013 Sevilla
Spain
2. DATA PROTECTION (SUMMARY):
In compliance with current legislation, the European Union General Data Protection Regulation (GDPR), Quelton (hereinafter, Quelton) guarantees the confidentiality of the personal data provided by its customers, subscribers and website users when placing orders, signing up to our newsletter and requesting information through any of the channels provided for this purpose.
Quelton only collects the personal data needed for customers to receive their purchases successfully, contacting them by email if any data is found to be inaccurate or wrong so it can be corrected, and so that their purchases are not delayed for this reason.

In addition, by voluntarily providing their personal data to Quelton, the data subject gives their consent for their personal data to be passed on whenever a connection with a third party is needed to provide the services offered by Quelton, in particular to courier companies, in order to manage the shipments requested, and/or to our email marketing companies for sending commercial communications, in order to inform them about our promotions.
Your personal data will be kept in our files for the period established by law, and users may exercise their rights at any time: request access to their data, modify, rectify or delete it, and sign up again whenever they wish. You can do so through our email address โ€œpedidos@queltonshop.comโ€ or by post at the following address: Avda Pino Albar, 24, 41016, Sevilla.



3. PRIVACY:
At Quelton we understand the importance of personal data, its confidentiality and its correct use. That is why we never ask our customers for personal data that is not needed for the purpose of our services. Nor do we sell or pass on data to third parties outside our organisation. Personal data given expressly, voluntarily and freely by our customers, subscribers and potential customers and suppliers becomes part of our files, owned solely by Quelton
What data we will ask you for and why:
To process orders, customers:
When you make a purchase on our website, you only need to provide the contact details required for your order to be delivered successfully. That is, we will ask for your first name, surname, delivery address, a contact phone number and an email address, so you can track your purchase at all times and so the courier can deliver your order without any problems. If you request an invoice, we will also need your full billing details. All of this is so that your purchase goes as smoothly as possible and you can present your invoice.



For newsletter subscriptions, subscribers:
In this case, whether or not you are a customer, if you would like to hear about our offers and promotions, you can subscribe to our newsletter by entering your email address. By entering it and accepting our privacy policy, you expressly and freely consent to receiving these commercial communications, from which you can also unsubscribe at any time by contacting us.
To provide you with information when you request it, potential customers:
When you contact us by email with questions, we will ask for your name, phone number and/or email address in order to answer them.
For all of the above reasons, acceptance of our privacy policy through the established procedures shall be understood for all purposes as the giving of the USER'S EXPRESS AND UNEQUIVOCAL CONSENT to the processing of personal data under the terms set out in this document.



How long your data will be kept in our files:
Personal data will be kept in our files for the period established by tax regulations, and as a customer, subscriber or user who has provided data, you may request its deletion at any time.



Data controller and processors:
As data controller, Quelton has contracted services from third parties outside the controller in order to offer a better service to customers.



Services provided by third parties outside our WEBSITE that use personal data:
Hosting.
Web platform.
Marketplaces.
Messaging and newsletter services.
Review management.
Chat platforms.
Payment gateways.
Logistics companies.
We work with the best companies, and all of them are established in the EU, so we also make sure they comply with data protection regulations.



Users' rights:
Users may exercise their rights of access, rectification, erasure and objection at any time by contacting us by email at pedidos@queltonshop.com or by post at Avda Pino Albar, 24, 41016, Sevilla.
They can also unsubscribe from our communications at any time by clicking the link provided for this purpose.
Quelton informs you that up to a maximum of 72 hours may pass from the moment a customer, subscriber or user who has provided data requests access to, rectification, erasure of or objection to their personal data until they receive a reply.



Security measures:
Quelton informs you that it has put in place the technical and organisational security measures needed to guarantee the security of personal data and prevent its alteration, loss and unauthorised processing and/or access, bearing in mind the state of technology, the nature of the data stored and the risks to which it is exposed, whether from human action or from the physical or natural environment. All of this is in accordance with the GDPR, and in the knowledge that no technology is invulnerable, which is why Quelton also recommends that users put their own security measures in place.







4. COOKIE POLICY.
To offer better browsing and web services, Quelton uses cookies. The cookies that may be used on the websites and pages of the portal are associated only with the browser of a specific computer (an anonymous User), and do not in themselves reveal the User's name and surname. Thanks to cookies, it is possible for queltonshop.com to recognise the browsers of users who have carried out a search on the Portal and show information related to their last search.



This website uses โ€œcookiesโ€. What are cookies?
Cookies are small data files generated in the user's browser that allow queltonshop.com to obtain the following information about users who access our private area: the date and time of access to the website, and the number of visitors to each section. This information lets us find out the busiest times for visits and which areas users find most interesting, so that we can anticipate and, where necessary, avoid possible overload problems, and promote the content users find most interesting.

You can refuse the processing of data or information by rejecting the use of cookies through the appropriate settings in your browser. However, please be aware that if you do so, you may not be able to use all the features of this website fully. By using this website, you consent to the processing of information about you by Google and by QueltonShop.com in the manner and for the purposes set out above.

You can allow, view, block or delete the cookies installed on your device through the settings of the browser installed on your computer.




* Quelton reserves the right to unilaterally cancel any order placed on the website due to stock, pricing, typographical, technical or any other errors. In all cases, the customer will be refunded the full amount paid for that order.


Contact: pedidos@queltonshop.com