Refund policy

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We know that shopping online can feel complicated and uncertain, so we want to reward our brave shoppers for putting their faith in our shop and for helping us keep the Quelton Shop engine running.ย 
You can manage your returns at this link:
https://shopify.com/60522332356/account


If you have ordered in Spain (mainland and Balearic Islands)
All orders placed within mainland Spain will carry a shipping charge. All our in-stock bikinis will be dispatched within 24-48 hours.


Please note that we doย NOTย ship to the Canary Islands.




Tracking my order
All our orders are shipped with the courier MRW. When you place an order, we will email you the tracking number; enter it in theirย shipment trackerย to follow your order every step of the way.
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If you want to return a collection product
If you are not completely happy with any of our collection products, you can request a return within fourteen calendar days.

Email us at angela@queltonshop.com or send us an Instagram direct message (@queltonshop) and we will explain in detail how our returns work.ย 
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If you have a discount code
If you have a discount code, simply choose your favourite products, enter the code in the โ€œDiscount codeโ€ field at checkout and enjoy our products at home for less.
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Age
You declare that you are of legal age and have the legal capacity required to be bound by this agreement and to use the Service in accordance with these General Terms and Conditions of Use, which you fully understand and accept. You declare that all the information provided to access the Service, before and during its use, is true, complete and accurate.ย 
Customer service
For any complaint, issue or question, please do not hesitate to contact us by email at angela@queltonshop.com or by sending a private message on any of our social media platforms, such as Instagram (@queltonshop).
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Changes to the privacy policy
We may update this Privacy Policy in the future. We will let you know about any changes by sending a notice to the email address provided when you place an order and through our social media.ย 
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